FramerlyThese terms govern the use of the Framerly app and the Framerly Pro subscription. By using the app, you accept these terms and the Privacy Policy.
1. Parties and acceptance
The service is provided by Framerly, Etimesgut, Ankara, Türkiye ("Framerly", "we"). Any person or business that downloads, installs or uses the app ("you") is bound by these terms.
Framerly is designed for businesses. If you use the app on behalf of a business, you confirm that you are authorised to bind that business to these terms. If you do not accept the terms, do not use the app.
2. Service and account
Framerly provides tools for frame pricing, frame and room previews, customer quotes, orders, payments, stock and sales reports.
- Framerly account: Required for the trial and subscription; created with an e-mail code, Apple or Google. You are responsible for keeping your account details accurate and your sign-in secure.
- Shared workshop: If you add other users to a workshop, you are responsible, as the workshop owner, for what they do in that workshop.
- Changes: We may change or remove features to improve the service. If we remove a paid feature, we will tell you in advance.
3. Subscription, trial, renewal and cancellation
Framerly Pro is an auto-renewing subscription that unlocks every screen of the app, including pricing and previews. The app cannot be used without a trial or subscription.
| Topic | Terms |
|---|---|
| Plans | Monthly and yearly. The current price is shown in the store before you buy and is charged in your country's currency, including taxes. |
| Free trial | 3 days for eligible accounts. If you do not cancel before the trial ends, the plan you chose is charged. The trial can be used once per account and store. |
| Payment | Charged to your Apple ID or Google Play account when you confirm the purchase. |
| Renewal | Unless cancelled at least 24 hours before the end of the period, the subscription renews automatically for the same period at the store price; the charge is made within the 24 hours before the period ends. |
| Cancellation and plan changes | From your App Store or Google Play account settings; the "Manage plan and subscription" button in the app takes you there. Cancellation takes effect at the end of the current period. |
| Refunds | Subject to the store's refund rules; you send the request to Apple or Google. Your statutory consumer rights are preserved. |
| Price changes | Applied under the store's notice and consent rules; if you do not accept, you can cancel before the next renewal. |
A subscription started on one device also works on the other devices where you sign in with the same Framerly account. When the trial or subscription ends, your data is not deleted; the app locks on the subscription screen. While locked, you can still export your data and delete your account in Settings. Renew and you pick up where you left off.
4. Calculations, previews and quotes
Framerly is a tool that calculates with the sizes, material prices, waste, labour and margins you enter.
- You are responsible for your prices. Check calculated amounts before presenting them to a customer. Framerly is not liable for losses caused by a wrongly entered price or size.
- Previews are representations. Colour, texture, light and proportions may look different from the real product depending on the screen, photo and print. Sample rooms and preset moulding images are for illustration.
- Preset catalogue values are examples. Widths and prices of the sample and preset collection mouldings are starting values; adjust them to your own supplier information.
- Quotes and documents are yours. Quotes, order receipts and reports prepared in the app are your business's documents. They do not replace an official invoice; you remain responsible for your tax and invoicing obligations.
5. Your data, customer data and backups
- Your data is yours. You keep the rights to your workshop, catalogue, order and image data. You give us only the limited licence needed to provide the service (store, sync and turn it into documents).
- Customer data: You are the data controller for customer details you enter in orders. Collecting and using that data in line with applicable law (KVKK, GDPR, etc.) is your obligation. Details are in the Privacy Policy.
- Images you upload: You confirm that you have the right to use the artwork, catalogue and moulding photos you add. Do not use someone else's catalogue images outside your own work.
- Backups: Cloud sync and backup files reduce the risk of data loss but do not remove it. We recommend exporting a backup regularly with "Export backup".
- When your account closes: When you delete your account, your cloud data is deleted within the periods in the Privacy Policy and cannot be recovered. Data on your device stays there until you delete it.
6. Rules of use and intellectual property
You may not use the app to:
- prepare unlawful work, forged documents or misleading quotes,
- access other people's accounts or workshop data without permission,
- reverse-engineer the app or servers, overload them or try to get around security measures,
- sell or rent your subscription or account to others.
The app's software, design, illustrated rooms, sample models and the Framerly name and logo belong to us or our licensors. You receive a non-transferable, non-exclusive licence to use the app for your own business for as long as these terms apply. Brand and model names in preset collections belong to their manufacturers.
7. Limitation of liability and termination
We build the app with care, but we cannot guarantee that the service will be uninterrupted or error-free. The service is provided "as is".
- To the extent permitted by law, Framerly is not liable for indirect damages, lost profits or customers, or the consequences of incorrect data you enter.
- Our total liability is limited to the amount you paid for Framerly Pro in the 12 months before the damage occurred.
- Liability that cannot be limited, such as for intent, gross negligence or under consumer law, is preserved.
Termination: You can delete your account at any time. For serious or repeated breaches of these terms, we may suspend or close your account after notice (immediately in urgent security cases). Before closing it, we give you reasonable time to export your data.
8. App Store and Google Play terms
If you downloaded the app from the Apple App Store:
- These terms are between you and Framerly, not Apple. Framerly, not Apple, is responsible for the app and its content.
- The licence is limited to use on Apple devices you own or control, as permitted by the Usage Rules in the App Store Terms of Service.
- Apple has no obligation to provide maintenance or support for the app.
- If the app fails to conform to a warranty, you may notify Apple, and Apple will refund the purchase price, if any. To the extent permitted by law, Apple has no other warranty obligation.
- Framerly, not Apple, handles claims about product liability, legal or regulatory compliance or consumer protection, and claims of intellectual property infringement.
- You confirm that you are not located in a country subject to a US embargo and are not on a US list of prohibited or restricted parties.
- Apple and its subsidiaries are third-party beneficiaries of these terms and have the right to enforce them against you.
If you downloaded the app from Google Play, the Google Play Terms of Service also apply, and subscriptions follow Google Play's payment and refund rules.
9. Governing law, changes and contact
Law and jurisdiction: These terms are governed by the laws of the Republic of Türkiye, and the courts and enforcement offices of Ankara have jurisdiction. If you use the app as a consumer, your right to apply to the consumer arbitration committee and courts where you live, and the mandatory consumer rules of your country, are preserved.
Changes: When we update these terms we publish the new date on this page. We announce important changes in the app or by e-mail at least 30 days before they take effect. Continuing to use the app after a change means you accept the new terms.
Severability: If any provision is found invalid, the other provisions remain in effect.
Contact: Framerly, Etimesgut, Ankara, Türkiye, support@framerly.app